Area of operation : Customer Care
Nature of job : Handling Customers
Job description :
Age : 22-30
Sex : Male/Female
Work experience : work experience mandatory 2 years – Industry experience will be added benefit
Date of joining : Immediate

Eduational qualification:

• Any Degree holder with.
• With knowledge in MS Office
• Basic understanding

Requirement:

• Willingness to Travel to site
• Very Well groomed with good customer handling skills
• Excellent spoken and written communication skills
• Fast learner and adapting to situation

Role & responsibility :
Handling customers across the phase of sales to handing over. Excellent inter dept working and inter personal people management Handling issues and providing resolutions on win-win basis.

Experience: 3 years min. in CRM (2yrs industrial experience must)
Area of Operation: Customer Relations
Gender: Male/Female
Qualification: Any Graduate
Date of Joining: Immediate

Job Description:

• Receive Booking form from the sales department and document the requirements and client expectations and maintain the profile of the customers.
• Guide the customer through the registration process and ensure smooth process as per specified timeframes.
• Responsible for Timely logging of customer queries and complaints and ensuring that escalations, where applicable are done in a prompt manner.
• Ensure that all modifications requested are signed-off and communicated to engineering before commencement of the project and try to work out plausible solutions with inputs from the engineering department.
• Keep the customer informed about the progress of the project with regular updates with photographs at every milestone or as and when the customer demands for the same.
• Arrange for and/or accompany the customer to the project site as and when requested by the customer.
• Ensure resolution of queries of customer post hand over in case of issues faced regarding the construction in liaison with the engineering department.
• Intimating the Customer within the specific time frames through e-mails, letters and SMS to ensure smooth inflow of payments and responsible for timely collection of the customer payments at every stage and coordinate with the finance department.
• Ensure timely reporting of the customer escalations to the management and ensure resolution of the same with follow up with the reporting senior.
• Ensure logging in of all communication with the customer to help serve as reference for future use.
• Ensure confidential maintenance of all customer data in electronic or paper format as required.
• Over-seeing day-to-day operations of the various projects.

Desired Candidate Profile:

• Open minded.
• Willingness to travel to site.
• Very Well groomed with good customer handling skills.
• Excellent spoken and written communication skills.
• Excellent inter department working and inter personal people management.
• Fast learner and adapting to situation.
• High degree of initiative, motivation.

Experience: 3 years min.in real estate
Area of Operation: Sales and Marketing
Gender: Male/Female
Qualification: Any Graduate
Date of Joining: Immediate

Job Description:

• Responsible for conversion of leads into sales by efficient follow-up.
• Establish connect with the prospective customer based on the inputs, arrange and accompany of site visits with the prospective customers and responsible for follow-up.
• Understand the requirement of the client and help in finalizing the apartment/villa as per the need.
• Preparation of Lead tracker including the details of dropped leads and submit the same to reporting Senior.
• Responsible for effective negotiation with the prospective customer and ensure the best price is agreed upon and seek approval in case of deviation to reporting senior before communicating the same to the customer.
• Find out the feasibility of any modification requested by the customer with the engineering department before promising the same to the customer.
• Ensure smooth sign up process after the negotiation process.
• Responsible for timely handing over of the advance money to the finance department and receipt of the same to the customer.
• Ensure efficient hand over of customer file with Booking Form and other details such as advance money receipt copy, modification requests etc. and introduce the customer to the CRM respective personnel.

Desired Candidate Profile:

• Open minded.
• Willingness to travel to site.
• Very Well groomed with good customer handling skills.
• Excellent spoken and written communication skills.
• Fast learner and adapting to situation.
• High degree of initiative, motivation.

Experience: 2 years min.in real estate
Gender: Male/Female
Qualification: Any Graduate
Date of Joining: Immediate
Location: Coimbatore

Job Description:

• Identify various sources both online and offline for scouting for potential land for purchase, JV etc.
• Track the identified sources for potential land in the areas identified by the management from the various sources.
• Make a detailed list of the lands identified, with exact location, contact person (owner/mediator), potential rate etc. as defined by the AVP – Land Acquisition.
• Find out the mediator/consultant dealing with the land under consideration and pass on the lead to the reporting manager accordingly.
• Negotiate and initiate tie – ups with sources for scouting like property web portals, e-publications, mediators etc.
• Ensure timely renewal of subscriptions
• Maintain a database of leads generated with dates and name of the Land Acquisition Manager assigned to.
• Send monthly reports to the senior with the captured details.
• Updating status of the land acquisition process periodically.

Desired Candidate Profile:

• Willingness to travel frequently.
• Possessing good communication skills and proficient in both written & spoken in English.
• Self-Motivated, detailed-oriented and well-organized in completing the tasks assigned.
• Excellent interpersonal and reporting skills.
• Able to do multi-task, prioritize work and meet tight schedules.
• High degree of initiative, motivation.

Experience: 2 years min. as Personal Secretary to MD
Age: Not more than 30
Gender: Male/Female
Qualification: Any Graduate
Date of Joining: Immediate

Job Description:

• Provide a full range of confidential personal assistance to the Managing Director and responsible for the execution of secretarial duties, management and organisation of Managing Director’s office.
• Compose and prepare correspondences, reports, memorandums, agendas and minutes of meetings.
• Arrange meetings/conferences; prepare presentations and maintain good filing systems.
• Make travel arrangements for related local and overseas trip.
• Convey, coordinate and follow up on the instructions by the Managing Director to the respective management staff.

Desired Candidate Profile:

• Willing to sign a two year contract.
• Should be able to travel within India when needed
• Should have a two-wheeler.
• Possessing good communication skills and proficient in both written & spoken in English.
• Self-Motivated, detailed-oriented and well-organized in completing the tasks assigned.
• Excellent interpersonal and reporting skills.
• Able to do multi-task, prioritize work and meet tight schedules.